Shanghai Moon

Reviews about Shanghai Moon

• 5 / 5

  By Tat Chuen Kong
  This is one of two restaurants in Leicester that I use on a regular basis, usually before or after going to see a film at the nearby Showcase Cinema DeLux. I come to this one when I fancy a Chinese meal.
  
  Shanghai Moon have a good dim sum menu, both in terms of variety and the quality of the dishes served. The same applies to the main menu.
  
  In terms of authenticity, I can't really comment, as I have no personal experience of either home or restaurant cooked Chinese food as served in China. However, if my mother's cooking is anything to go by, then the offerings of Shanghai Moon compares very favourably.
  June 07, 2017
• 1 / 5

  By Stefano Hug
  Summary: Paid £80 + £8 service charge and my wife was shouted at. Used to be a regular customer but will never go again. I will try to make sure that anyone I know never goes there again.
  
  We went there yesterday evening (03/01/1990) for the birthday dinner of my Chinese wife. My wife called ahead to ask if she needs to book a table and if it is ok if we bring our own cake (since they don't do any cakes). When I asked her if she managed to call she said that the lady hung up the phone after saying "yes, yes, come, I'm busy".
  
  We go there and the restaurant is completely empty. We were the only table. Ordered and everything arrived fine. While we were eating the old lady and a young girl were folding napkins. By the time we finished our meal they were in the kitchen so we were completely alone in the restaurant. We had to shout for their attention and ordered two more beers. We also asked them to clear the table if possible so we could eat our birthday cake. They kindly provided a lighter to light the small candles we had but took away the cling film that was on the plate that we brought.
  
  When I got up to pay my wife asked if she could have one of those aluminium container things that they do delivery with. It is common that they give those to you to pack up your food if you can't finish it.
  
  While I was paying she started to shout at my wife across the restaurant in Chinese saying that "she was extremely busy and we were here with our special demands, etc." WE WERE THE ONLY TABLE! I have pictures. I noted that her behavior was out of line and that I was paying the 10% service charge on our bill of £80, (£8).
  
  They REFUSED to give us a copy of the bill. I am trying to find out if I can report them with some kind of trading standards agency because I am pretty sure there must be a law that they have to provide me with a bill if requested.
  
  Only when I got home I found out that I could also have refused to pay the service charge and could have reduced the bill if I felt like we were mistreated.
  
  Summary:
  Food was ok but my wife got shouted at. Will try to report to trading standards if applicable for refusing to provide a bill and possibly the police for verbal assault but not sure yet if that is applicable in this context. Either way, the old lady in there is extremely aggressive and I would encourage anyone to avoid this restaurant.
  
  PS: If you read this, I'm the Lotus guy.
  December 15, 2016
• 5 / 5

  By Aman Khanna
  Fast service. Tasty Dim Sum.
  September 19, 2016